Privacy Policy

Last Updated: January 2, 2025

At Flexi Move, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you visit our website or place an order, we may collect personal information including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Payment and billing information
  • Order history and purchase details
  • Communication preferences
  • Customer service correspondence

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Respond to customer service inquiries
  • Send promotional materials and special offers (with your consent)
  • Improve our website and customer experience
  • Prevent fraudulent transactions and protect against security threats
  • Comply with legal obligations
  • Analyze website usage and conduct market research

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
  • Legal Requirements: When required by law, subpoena, or court order
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect the rights, property, or safety of Flexi Move, our customers, or others

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing systems
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only
  • Secure data storage and backup systems

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a structured format
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Flexi Move Customer Support
Email: privacy@respisear.com
Phone: 1-800-RETINA-1
Address: 123 Vision Street, Suite 100, New York, NY 10001

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed and to whom
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price, even if you exercise your privacy rights

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, delete, restrict processing, data portability, and to lodge a complaint with a supervisory authority.